
Ravindra Kumar Devaraj
A result oriented professional with over 22 years of experience in Driving maturity into ITSM Practice, Project Management... | Bengaluru, Karnataka, India
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Ravindra Kumar Devaraj’s Emails [email protected]
Ravindra Kumar Devaraj’s Phone Numbers No phone number available.
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Ravindra Kumar Devaraj’s Location Bengaluru, Karnataka, India
Ravindra Kumar Devaraj’s Expertise A result oriented professional with over 22 years of experience in Driving maturity into ITSM Practice, Project Management Practice, End User Computing, Operational support, Marketing and After sales service support and Design Engineering of Power Electronics, · Learning customer's business and Ability to work with diverse, integrated delivery teams to accomplish the larger mission. · A keen planner, strategical implementer with demonstrated abilities in accomplishing business goals on a consistent basis supporting major service offering with an appreciation of evolving technologies and industries trend. · Successful stint of 15 years of experience in Operational process ranging from ITIL Practice, Lean, Agile and Project Management to deliver complex and challenging environments with proven ability to showcase continuous improvement and customer satisfaction. · Manage large teams to deliver business objectives and individual goals. · Broad technology understanding across Mainframe, Midrange, Distributed Systems, and Networks platforms. · An effective communicator, analytical, problem solving, excellence in coaching, with Interpersonal & Leadership skills · Proven ability in business resiliency practices specially to influence others outside of my immediate area. · Quick adaptor to new environments and to assimilate information to accrue knowledge of business processes and method being practiced in the Industry · Set customer satisfaction goals on various individual criteria as well as the total customer experience, and take steps to correct deficiencies
Ravindra Kumar Devaraj’s Current Industry Tata Consultancy Services
Ravindra
Kumar Devaraj’s Prior Industry
Nashtel Communication
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Real Power Vision
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Iracle
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Unisys Global Services
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Unisys
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Wipro
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Tata Consultancy Services
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Work Experience

Tata Consultancy Services
ITSM Delivery Manager
Mon Aug 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Wipro
ITIL Practice Lead
Wed Jan 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Wipro
Lead Administrator
Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Wipro
Assistant Manager
Wed Mar 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Dec 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Unisys
Customer Service Manager
Sun Mar 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Mar 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Unisys Global Services
Service Management Analyst
Wed Jan 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Unisys Global Services
Major Incident Manager
Thu Nov 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Dec 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Unisys Global Services
Watch officer / Incident Manager
Sat Nov 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Oct 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Unisys Global Services
Operations Control / Process support manager
Sun Jul 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Nov 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Unisys Global Services
Senior team Lead / supervisor
Thu Mar 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Iracle
Project Manager – IBS
Tue Nov 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Feb 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Real Power Vision
Manager Sales and Service Support (Central & South India)
Mon Nov 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)
Real Power Vision
Engineer R & D and Service
Fri Nov 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Oct 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)
Real Power Vision
Production and Design Engineer
Sun Jul 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Oct 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)
Nashtel Communication
Service Engineer
Thu Jun 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)